Book your Pool Opening with Bluewater Pools and let the experts do the work for you! Our expert staff have the skills and knowledge to keep your pool running at it’s best all year long. The Service Department provides a wide variety of services to ensure that you and your family can enjoy your pool for many years to come. Our dedicated technicians have years of experience in the industry and understand what it takes to get the job done professionally and efficiently.

Our Opening Services Include: Draining the water from the cover, removing your winter cover, basic cleaning of your winter cover, putting fittings in, hooking up your accessories and various equipment that was disassembled from the winter, adding opening chemicals. Contact our store for further details on what is included with this service.

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Requested Week of Opening (Week from Sunday to Saturday)

A Customer Service Representative Will Call Once The Form Is Submitted To Confirm An Exact Date
Please Note That Requested Dates Are Taken Into Consideration, However, Due To The High Volume Cannot Be Guaranteed.

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Welcome to the 2019 swimming season! Please remember, bookings are done on a pre-paid, first-come, first-served basis, so to avoid disappointment, and get the date you want, BOOK EARLY! All of us here in the Service Department would like to pass along these following tips to ensure your opening goes smoothly:

BEFORE WE ARRIVE, YOU NEED TO MAKE SURE:

* There is a clear and safe pathway into the backyard as well as in the work areas.
* Your SUMP WELL is empty at least 24 hours prior to opening
* You leave your gate unlocked and all your accessories (i.e. ladder, jets) are left out by pool side in plain visible sight.
* You leave the garden hose accessible and the water is turned on from the inside of your house for rinsing only. WE DO NOT FILL THE POOL.
* Please ensure your pets are secure in the house, we will not enter any backyard or property with loose animals.
* Please leave out a container to store your cover that is visibly marked as well as a box visibly marked for plugs, gizmos, etc.

AFTER WE COMPLETE YOUR OPENING
You can start to fill your pool. Please ensure the water level is monitored during this process, and that the water is turned off when the water level reaches ½ way up your skimmer face plate.
* Once water is at proper level, the system can be turned on. BLUEWATER DOES NOT DO OR TOUCH ANY ELECTRICAL OR GAS. If you own a heater, it is your responsibility to turn on both the internal dial inside the heater door and the external handle for the gas heater.
* Vinyl lock-in covers: Remember that you must store them in a proper container and you must fill the container with water. Add approximately 500 ml. (1/2 litre) of concentrated algaecide. DO NOT store these covers dry they will crack.
* Bring your water into our store to have it tested 24 hours after water has been circulating.
* Your Nature 2 / Duoclear cartridge is ready to be replaced AFTER your water is tested and balanced.

Salt Water Pools
Your salt chlorinator will not be turned on. DO NOT START CHLORINATOR UNTIL THE POOL WATER TEMPERATURE IS 70F AND YOU HAVE RAISED YOUR SALT LEVEL TO BE IN THE PROPER OPERATING RANGE. You must bring a water sample in to the store 24 hours after circulation to determine the amount of salt needed to top up the salt level and balance instructions. If water is colder than 70F, liquid or granular chlorine must be added to maintain sanitizing levels.

Safety Cover Pools
After you have filled the pool to operating level circulate the water for 24 hours and then bring a water sample in to store to test and balance your pool.

PLEASE BE AWARE

* Heater pilot light — Due to the Technical Standards Safety Authority (T.S.S.A.) and in accordance with CSA regulations, the lighting of pool heaters is to be done by licensed gas fitters. Contact your local gas provider to professionally clean, inspect and ignite your heater for the upcoming season.
* Debris removed from the top of your pool cover will be left on site in a pile for you to dispose of. WE DO NOT TAKE AWAY ANY WASTE.
* If your equipment is not in working order please call the office to arrange a service call, the service crew cannot attend to it at this time.
* We do not re-install drop-in stairs on any pool.
* We will not install/remount any accessories missing hardware that is damaged or deemed unsafe. (ie. diving board missing hardware, ladder missing escutcheons, rusted or corroded bolts)

WE LOOK FORWARD TO BEING OF SERVICE TO YOU IN 2019!

A representative will contact you to confirm payment details & opening date.