
Pool Reviews From Our Customers:
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"I am writing to express my gratitude to Bluewater Pools. From the minute I walked through the doors, they welcomed me with a smile and were willing to assist me with the crazy questions I threw at them. The people were knowledgeable and helped me understand my pool and its chemistry. Thank you for your kind service." -Laurie T. |
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"Let me start off by saying thank you Bluewater Pools. My family and I are so happy to own our first pool. You were very friendly and helpful while we were deciding to purchase and we never once felt any pressure to spend before we were ready. I have seen nothing but kindness and have always received excellent customer service. You truly are a family company, Thank you from my family to yours." -Gerry M.
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“Thanks for all the great service over the years; it has been a pleasure knowing your staff at Bluewater Pools.” -Tim I. |
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"I bought my pool from Bluewater 8 years ago. My children have used it faithfully over the years and it has been a great family gathering place. Recently, I ran into a bit of trouble with my chlorine levels and algae growth. When I went into the Leamington store I explained what was happening, and they explained because we were having such a hot summer, the sun was extracting the chlorine. The women suggested trying a solar pill which would act as a blanket keeping the sun from evaporating the chemicals. I was very skeptical about the idea, having tried solar fish before. However, at this point I was willing to try anything. I purchased the solar pill and followed the instructions, within days I noticed my chlorine was no longer leaving the pool. I couldnt believe how well it worked. My next issue was the growth of algae. When we tried the algaecide, I noticed a tiny bit of difference, but for some reason it wasnt going away. When I returned to the store, we mentioned doing a water test for phosphates. We immediately found that there were high levels in my pool. They explained that when you live in the country, it is a higher possibility of your water containing them. She gave me a bottle of No Phos, and within 24 hours my pool was clear. I want to thank her for solving my problems so quickly and promptly. Now my family and I are able to enjoy our pool again." -Melanie A. |
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"I would like to start off my saying what an amazing staff Bluewater Pools has. They are friendly and inviting. I have always had excellent customer service from their team. My spa is about 10 years old, and until now I have never had any issues with it. A couple months ago my spa stopped heating. I called Bluewater and asked for their service tech. He was very helpful and told me he was going to come out that day and look at it to find out why it had stopped heating. While he was there, he found the problem and told me he would order the part and be back to replace it. Within 2 days, I received a phone call that my part was in and that he would be by that afternoon to fix it. 2 hours later my spa was fixed and I was able to enjoy it that night. Thank you to the pleasant service man that was so diligent in fixing my tub. Your service at Bluewater has always been outstanding." -Randy L. |
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“I went into Bluewater looking for ways to heat my pool. My daughter competes in swimming and likes to practice in our pool throughout the spring, summer and fall. We entertained the idea of having a gas heater, but then were introduced to Solar Panels by one of the staff. We have saved a ton of money using the panels, our pool is always at a great temperature, and my daughter loves that she can get more use for training. Thanks for the tip Bluewater." -Donna W. |
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“Ive always wanted to have an inground pool, but was always scared to purchase. When I went into Bluewater, I did not even have to say anything about payment methods, the sales consultant explained every option, financing payment methods as well as there we signs stating various payment options. I am not very wealthy and it would have embarrassed to discuss my financial standing. I was very glad to know that there were many different venues of payment and in no part of the conversation was I uncomfortable. The sales women walked me through each option and worked with me to make it affordable in my budget. I am greatly appreciative for her relaxing and genuine concern for getting the most she could for me in my price range. I am happy to say I have had my pool for 2 years now and love every minute!" -Carol A. |
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“I just moved into a house that had an existing pool. I was completely clueless on how to even run the thing. I went into Bluewater and the staff greeted me politely and the asked if they could help me. I explained my situation and that I was contemplating ripping it down. They explained that they could teach me how to run it and educate me in various parts of maintenance. I have to say I am so glad I didnt get rid of it. My family and I spend most of our summer around that pool. If it wasnt for Bluewater Pools helpful hints, I would be missing out on a great thing.” -Kevin E. |
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“When I was shopping around for pools, it was a big deal to me about how the installation process. No other company in my area did it themselves. It was always subcontracted to someone else and through friends I had heard many horror stories. When I went into Bluewater Pools, to my relief, they installed themselves! The fact that they did that, made me purchase the pool through them. When it came to installing my pool, the team was amazing. They were quick, efficient and very friendly. I had no problems, and my pool looked amazing once it was done. I would recommend everyone going there for their pool; it was everything I hoped it would be. My family and I thank you.” -Roger G. |
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“I am writing to tell you how much I enjoy dealing with your company. Since you opened your branch here in Leamington I have had the pleasure of dealing with your professional staff who always seem to be ready to help or answer questions. I get my pool water tested on a regular basis and never has it happened that I felt pressured in buying chemicals or any other product, unlike your competitors here in town who are forever pushing unnecessary products on unsuspecting customers. This year I have had the pleasure of dealing with Jeanne who takes the time to explain what the different products do to the water. This is the second pool that I have bought from Bluewater and it won't be the last and I make sure that all my friends know about your company.” -Serge L. |
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“We have been dealing with Bluewater for all our pool needs for the last 4 years from testing our water to the purchase of our above ground pool and installation of it in the spring of 2011. We have always been greeted by the friendly, knowledgeable staff who are willing to help with your every question. They made picking a pool out to fit our needs as a family easy and affordable with the various payment options. Our kids are excited to visit the store because they are not treated like kids but customers of the future. I reccommend Bluewater pools to all our friends and will keep coming back as they treat you like family not customers.” -Nicole and Domenic P. |
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“We would personally like to thank you for the opportunity to own a pool that would fit our small yard. With the tornado damaging our home this summer, our pool was the brightspot everyday. Love it, love it, love it!!! Your staff is great. They are friendly, courteous, helpful and are always ready to answer our sometimes dumb questions. Thank you staff!! My dream was always to have a pool, just didn't think it was possible with our yard, but you made it happen. Thank you soo much bluewater!” -Brian & Janice M. |
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